Return and Refund Policy
Every Koa Purchase Comes With a "Swap Your Koa" Card
Valid within 30 days of receiving your item, we make it simple to exchange your purchase if it’s not quite the right fit—all done easily through our website.
How to Make a Switcheroo
- Start Your Exchange: Log in to your account and visit the Exchanges page.
- Use the Magic Code: Enter KOAGIFT23 to streamline the process!
- Find Your Perfect Fit: Select the size or style that’s just right for you, and we’ll take care of the rest.
A Few Little Rules:
- Item must be unworn and have tags attached.
- Exchange requests must be made within 30 days of receiving your order.
We’re here to help you get exactly what you love—hassle-free!
Valid within 30 days of receiving your item, we make it simple to exchange your purchase if it’s not quite the right fit—all done easily through our website.
How to Make a Switcheroo
- Start Your Exchange: Log in to your account and visit the Exchanges page.
- Use the Magic Code: Enter KOAGIFT23 to streamline the process!
- Find Your Perfect Fit: Select the size or style that’s just right for you, and we’ll take care of the rest.
A Few Little Rules:
- Item must be unworn and have tags attached.
- Exchange requests must be made within 30 days of receiving your order.
We’re here to help you get exactly what you love—hassle-free!
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KOA CORE COLLECTION
Restocked! The KOA Core Collection features our best-selling girls’ performance activewear —...
